I spoke today to Shell Women in Downstream [WDSF] Finance’s Symposium today. What a fabulous congregation of women! The auditorium was nearly filled with women who connected very easily to “You know what you said … do you know what … Continue reading
listening
It Happens to Everyone
August 20, 2009 By admin
Filed under: communication, intention, interpretation · Tagged: Downstream Finance, keynote speaking, listening, Shell Oil, symposium · Permalink
Expect Success?
August 18, 2009 By shari2008
A politician recently said “Americans have a right to expect success.” Now I agree with this concept; what I disagree with is their definition of ‘success’. Even though ‘success’ is not one of those ambiguous words we discuss in my … Continue reading →
Filed under: communication, intention, interpretation, leadership, listening · Tagged: leadership, listening · Permalink
Leadership Lessons Learned
August 14, 2009 By admin
At a recent Leadership workshop I facilitated, we opened the session sharing our ‘lessons learned’. Three had to do with listening and 12 had to do with effective communication. Among the responses were “check for understanding”, “avoid being judgmental”, “quick … Continue reading →
Filed under: communication, leadership, listening · Tagged: emotional intelligence skills, emotional intelligence techniques, feedback, leadership, lessons learne, listening, management by walking around, praise · Permalink
