Monday, June 21st, 2010
As a manager, you may not have a lot of influence over what your company can give in the way of incentives. Options include sending a handwritten note to the employee’s home, giving special assignments as a reward to completing a project, buying your team member a cup of coffee (more…)
Tags: discretionary, emotional intelligence skills, emotional intelligence techniques, encouragement, Greater Cincinnatti Behavioral Health Services, holistic, humanistic, leadership, loyalty, Marriott, Marriott Hotel, optimism, Porter Keadle Moore LLP
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Thursday, June 3rd, 2010
I gave a Supervisor and Communications seminar recently to first and second level supervisors. One of the topics the President wanted me to discuss was “How do you let your direct reports, and others that are not your direct reports, know their jobs are important?” Instead of (more…)
Tags: communications, discretionary effort, emotional intelligence techniques, emotional intelligence techniques, intention, leadership, listening, loyalty, management, positive feedback, praise
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