We seem to go in cycles of “You said ….” “No I didn’t, I said …” “No you didn’t …”, and we are in the midst of one of those cycles now. I am reminded of a trip to an … Continue reading
Are Interpretations Reality?
Filed under: communication, human factors, intention, interpretation, listening Permalink
Is 'always' always and 'never' never?
Even when we think we know what we are saying, our words can still be ambiguous. For instance: When you yourself says the word ‘always’, what percentage of time does that event occur? Does ‘always’ occur 100% of the time? … Continue reading
Running … or sliding through?
If I asked you if you have ever intentionally run a red light, what would your response be? How about if I asked if you have ever slid though a red light? Aren’t they the same thing?Don’t they both mean … Continue reading
Filed under: communication, interpretation, listening Permalink
Always … for quite some time
Watching the news last night, I heard a very interesting line from the newscaster: “…There has always been problems for quite some time now …” Huh? It isn’t what he said, it’s what he meant to say
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Smile your way through stress
Think of one specific word that makes you smile — remember to say aloud that word when you feel tension and stress rising in your body.
Filed under: emotional intelligence techniques, human factors, intention, leadership Permalink
Surface Level or Deep Thinker?
Think of your staff … each one uses a different thought process when faced with a challenge. Some will look at the personal side and how it will affect the team, others look at the situation from a strictly-business perspective. … Continue reading