NASA Ames Research Center reported that 70% of all ASRS reports were because of communication errors, and expectation error was the highest single cause. Expectation error – the hearing or seeing what you have heard or seen in the past … Continue reading
NASA
Filling in your own blanks
February 1, 2012 By admin
Filed under: Aviation Posts, communication, emotional intelligence techniques, human factors, intention, interpretation, listening · Tagged: communication, emotional intelligence skills, emotional intelligence techniques, expectation error, human factors, intention, listening, meaning, multi-tasking, NASA, NASA Ames Research Center, neuroscience, thin-slicing · Permalink
