When cooperation with coworkers is at a low level, conflict increases, productivity decreases, tempers are shortened, deadlines are missed and safety is compromised. These high stress levels fuel conflict and disharmony, which directly affects productivity and damages your safety culture. … Continue reading
Emotions Rule!
At the Flight Attendants Conference 2010 , Matt Thurber wrote a compelling summary of the entire conference. He captured the high points of my session — Emotions Rule! — scroll down for an interesting read!
NBAA IOC
Join us at NBAA’s International Operators’ Conference in beautiful San Diego for two invigorating PDP courses …. you will never look at performance appraisals and setting boring goals the same way!
Rally 'round the plane …
I always thought Ben Stein was an intelligent, funny-looking guy with a nasally voice. I had no idea of his background: speech writer for presidents, a poverty lawyer, a trial lawyer in the field of trade regulation, actor, economist at the … Continue reading
Filed under: Aviation Posts, communication, intention, interpretation, leadership Permalink
NBAA Flight Attendant/Flight Technician Conference
Shari will be presenting at NBAA’s 2010 Corporate Flight Attendant/Flight Technican Conference.
Congress: "Do As I Say … Ignore What I Do!"
My head is spinning … it’s like watching a tennis match. The most recent attacks on general aviation [and flying private jets, many of which are not really 'jets'] has me very confused. First we hear that private airplanes are … Continue reading
Filed under: Aviation Posts, communication, human factors, intention, interpretation, leadership, listening Permalink
Bailout Dilemma
How often do you make a decision based on an assumption? You “paint with a broad stroke” instead of taking the time to investigate with an open mind? If you were the recipient of an unfair decision, how would you … Continue reading
Do You Really Need Your Business Aircraft
I have been listening to the uninformed bash and slash business aviation … “the fat cats whisking their girlfriends / mistresses / lovers away to the islands …” or “those that can afford to own their own airplane don’t really … Continue reading
Filed under: Aviation Posts, communication, human factors, intention, interpretation Permalink
Getting Results with No Authority
NBAA Schedulers & Dispatchers Conference, San Antonio, TX Winning the respect of chief pilots, directors of maintenance and others in your organization is crucial to your success, and possibly the success of your flight department – but your expertise only … Continue reading
Filed under: Aviation, Aviation Posts, communication, emotional intelligence techniques, Events, human factors Permalink
