Like many of you, I seem to have too many items on my ‘ to-do’ list [not my 'wish' list] and not enough time in my day.  Foremost in my mind is the question “What is the best use of my time right now?  What will give me the most value for (more…)

The year is nearly half over …how are things going?  How many of your goals have you achieved?  Did you identify your motivations and your obstacles?  Were your motivators strong enough for you to overcome your obstacles?  Did you have to revert to Plan B? Plan C? Plan D? Or further down the alphabet? I have attended several training and coaching sessions so far this year.  One of the key points that comes up is setting goals.  I heard another word for ‘obstacle’ that I found to (more…)

Interesting article on Staring …. why you stare, who you stare at, what you can do to stop staring. Staring … or peering intently at something or someone … is what part of your emotional brain does.  When the object, or person, you have focused on does (more…)

while en route to your neo-cortex can cause you all sorts of problems! Last week I was in San Antonio Texas giving a breakout session for NBAA’s Schedulers and Dispatcher’s Conference on getting results with no authority. A key point to know is how (more…)

I was re-reading an article in a prior edition of Business & Commercial Aviation, entitled Cockpit Cacophony.  It states that

“The noisy cockpit environment certainly doesn’t help the communication of important information.  A review of 250 NASA ASRS …. business jet flight crews found that fully 2/3 involved communication errors as a root cause and of those a quarter involved read-back errors and an equal number involved expectation errors … High noise levels can impair concentration and cause fatigue and insomnia. “

We know how important read-back is …. very much like summarizing a discussion.  Can the noisy cockpit environment be compared to the noisy work environment?  Do phone ringing, other (more…)

Yes there really is a sickness called “Hurry Up Syndrome”!  I knew this disease existed, I was surprised that it had a real scientific name!  According to University of Manchester’s Dr. James Reason, this time crunch that we operate under increases the chance that we will make a mistake by (more…)