It happens to all of us … we witness an injustice – someone is mistreated, or an email is misconstrued. You don’t know all the details, yet you are quick to judge the wrong-doer. Are you interpreting their behavior as … Continue reading
Addressing Nuts and Bolts before Planes and Cars
As a leader, how intuitive are you to what your followers are saying — and what they are not saying? Do you clear your mind of extraneous clutter before addressing issues? Do you dwell on what you will say and … Continue reading
Triggering the emotions of others
Many people ‘wander’ through life not cognizant of the effect they have on others. Others simply do not care – they are who they are and they will not change their people-interaction-skills or techniques for anyone. They believe it is … Continue reading
Defensive fuel to flame fires
Think of the last conversation you had that escalated to a more intense level than you would have liked. Your ‘Amy/Andy’ felt threatened. When a threat is sensed, defenses rise. As a result, conversations become power struggles. You may toss … Continue reading
A no-named family member
I received a letter from my health care provider that began with this salutation: “To My Most Valued Patient:” My first reaction was WHAT???!!!!! If I was so valuable, why couldn’t you at least address it to me – my … Continue reading
Just your ego peeking through?
Has this ever happened to you? Your conversation begins normally. Next thing you know words are flying and you are in the middle of a heated argument. How did you get here? What went so terribly wrong? When we get … Continue reading
Stressful Busywork is NOT Productive
I had a stark realization today – that when I get stressed, my ‘flight’ reaction is to immediately change direction and begin running the other way. Even though I cannot literally do that, my mind chooses that path to take … Continue reading
Expand and Strengthen your Leadership Influence
As part of my WBEA Scholarship and sponsored by Mountain State University (where I am pursuing my Doctorate of Executive Leadership), I will be offering a webinar on Expanding and Strengthening your Leadership Influence. Handouts will be available after the … Continue reading
Emotional Motivations
How much of your motivation is based on your feelings? And how much is based on logical needs? Every decision we make is made with our emotions, and we justify with logic. When we spend money, it gives us a high. The … Continue reading
Best Use of My Time?
Like many of you, I seem to have too many items on my ‘ to-do’ list [not my 'wish' list] and not enough time in my day. Foremost in my mind is the question “What is the best use of … Continue reading
Filed under: communication, emotional intelligence techniques, intention, interpretation Permalink
