organizational leadership

Confusion Reigns with Assessments

April 10, 2013 By admin

Even though I am a distributor of, and believe strongly, in the DiSC behavioral assessment, I have been researching other assessments, learning styles and behavioral models. Talk about an overwhelming task! There are at least a dozen types, including Myers … Continue reading →

Filed under: communication, intention, interpretation, listening · Tagged: communication, DISC, Gergore Learning, Hermann Brain Dominance, impulsive, intention, interpretation, Kolb Learning, left brained, Mountain State University, Myers-Briggs, OD, organizational leadership, right brained, visual · Permalink

The Habits of the Mind ….

October 3, 2012 By shari2008

Time for Points to Ponder The Habits of Mind of Professional Behavior* … This can bring up many different habits — think before speaking, don’t cuss or use inappropriate words, keep an open mind ….. and these may have a direct … Continue reading →

Filed under: Aviation, Aviation Posts, communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: amygdala, amygdala hijack, behavioral styles, brain, business conflict resolution, Cleveland State University, communication, Dr. George Walker, emotional intelligence skills, emotional intelligence techniques, human factors, leadership, listening, neo-cortex, neocortex, organizational leadership, perception, rational mind · Permalink

It isn’t what she wrote …

January 6, 2012 By admin

I am an adjunct faculty member in the School of Leadership and Professional Development. In one of the Organizational Leadership undergraduate degree courses, a student began her response to a discussion question this way: “….The majority of problems …. stem … Continue reading →

Filed under: communication, intention, interpretation, leadership · Tagged: absenteeism, college course, Mountain State University, organizational leadership, problem resolution, School of Leadership and Professional Development · Permalink

Ladder of Influence leads to Misguided Beliefs

August 23, 2011 By shari2008

How many times do you play the same situation over and over again? What is your reaction when someone says “We tried that before and it didn’t work”? Using the ladder of influence, you start with the facts that you … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: behavioral styles, difficult people, emotional intelligence techniques, feedback, human factors, mental models, neo-cortex, organizational leadership, Peter Senge, Senge, stress, The Fifth Discipline · Permalink

Gaining Rapport by Asking Questions

August 22, 2011 By shari2008

Questions are your most powerful tool in gaining rapport. Questions give you control of the conversation and help steer the direction of the conversation. As a presenter, questions can help you improve your presentation. As a boss, they can let … Continue reading →

Filed under: communication, emotional intelligence techniques, human factors, intention, interpretation, leadership · Tagged: behavioral styles, behaviors, business conflict resolution, communications, conflict, difficult people, emotion, emotional intelligence techniques, emotional mind, emotions, feedback, organizational leadership, perception, perspective, rational mind · Permalink

Oil and Water People in the Office

August 21, 2011 By shari2008

Are members of your staff like oil and water – not mixing well enough to become a team? As a manager, you’ve seen the stress involved, and are not immune to their feelings as well as the pressure from your … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership · Tagged: amygdala, behaviors, communications, conflict, conflict resolution, difficult people, emotional intelligence techniques, intention, interpretation, leadership, listening, organizational leadership, perception, perspective, rational brain, stress · Permalink

Early in life teachings

August 11, 2011 By shari2008

Early in life we are taught to play nice and follow the Golden Rule. As we grow up and enter the business world, we find out that there are different ways to play nice. Others (or our own) behaviors can … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: communication, communications, conflict, conflict resolution, difficult people, DISC, emotional intelligence techniques, feedback, human factors, intention, interpretation, leadership, listening, organizational leadership, perception, perspective, praise, rational mind · Permalink