perception

Triggering the emotions of others

November 22, 2011 By shari2008

Many people ‘wander’ through life not cognizant of the effect they have on others. Others simply do not care – they are who they are and they will not change their people-interaction-skills or techniques for anyone. They believe it is … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, interpretation, leadership, Uncategorized · Tagged: amygdala, amygdala hijack, behaviors, brain, business conflict resolution, communication, conflict, conflict resolution, emotional brain, emotional intelligence skills, emotional intelligence techniques, human factors, leadership, neocortex, perception, rational brain, rational mind · Permalink

Sarcasm or Intentionally Forcing Happiness?

November 16, 2011 By admin

Remember this scene from “The Sound of Music” … It’s Maria’s [Julie Andrews] first evening dinner with the Captain and the children. Earlier that day the children placed a frog in her dress pocket. Instead of chastising them, she took … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, listening · Tagged: amygdala, amygdala hijack, behaviors, brain, communication, conflict, conflict resolution, emotion, emotional brain, emotional intelligence skills, emotional intelligence techniques, human factors, intention, interpretation, perception, perspective, rational brain, rational mind · Permalink

What do you see … part 4

September 23, 2011 By admin

You probably read the word ME in brown, but……. when you look through “ME” you will see “YOU!” Do you need to look again?

Filed under: communication, intention, interpretation · Tagged: communication, intention, optical illusion, perception · Permalink

What do you see … part 1

September 16, 2011 By admin

In black you can read the word GOOD, in white the word EVIL (inside each black letter is a white letter). It’s all very physiological too, because use it visualize the concept that good can’t exist without evil (or … Continue reading →

Filed under: communication, intention, interpretation · Tagged: communication, intention, optical illusion, perception, perspective · Permalink

What do you see … part 3

September 9, 2011 By admin

This one is quite tricky! The word TEACH reflects as LEARN! What do

Filed under: communication, interpretation · Tagged: interpretation, optical illusion, perception · Permalink

Gaining Rapport by Asking Questions

August 22, 2011 By shari2008

Questions are your most powerful tool in gaining rapport. Questions give you control of the conversation and help steer the direction of the conversation. As a presenter, questions can help you improve your presentation. As a boss, they can let … Continue reading →

Filed under: communication, emotional intelligence techniques, human factors, intention, interpretation, leadership · Tagged: behavioral styles, behaviors, business conflict resolution, communications, conflict, difficult people, emotion, emotional intelligence techniques, emotional mind, emotions, feedback, organizational leadership, perception, perspective, rational mind · Permalink

Oil and Water People in the Office

August 21, 2011 By shari2008

Are members of your staff like oil and water – not mixing well enough to become a team? As a manager, you’ve seen the stress involved, and are not immune to their feelings as well as the pressure from your … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership · Tagged: amygdala, behaviors, communications, conflict, conflict resolution, difficult people, emotional intelligence techniques, intention, interpretation, leadership, listening, organizational leadership, perception, perspective, rational brain, stress · Permalink

Business Insights Interview

August 13, 2011 By shari2008

I recently was interviewed by Bruce May, CEO of The Expert Knowledge Network. We had quite a conversation about emotional intelligence, aviation, coaching and the mind. Be sure to listen in … and let me know how this information pertains … Continue reading →

Filed under: Aviation, Aviation Posts, communication, emotional intelligence techniques, Events, human factors, intention, interpretation, leadership, listening · Tagged: amygdala, amygdala hijack, behaviors, brain, business conflict resolution, communication, conflict, difficult people, emotion, emotional brain, emotional intelligence skills, emotional intelligence techniques, human factors, interpretation, multi-tasking, perception · Permalink

Early in life teachings

August 11, 2011 By shari2008

Early in life we are taught to play nice and follow the Golden Rule. As we grow up and enter the business world, we find out that there are different ways to play nice. Others (or our own) behaviors can … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: communication, communications, conflict, conflict resolution, difficult people, DISC, emotional intelligence techniques, feedback, human factors, intention, interpretation, leadership, listening, organizational leadership, perception, perspective, praise, rational mind · Permalink

Surface Level or Deep Thinker?

August 2, 2011 By admin

Think of your staff … each one uses a different thought process when faced with a challenge. Some will look at the personal side and how it will affect the team, others look at the situation from a strictly-business perspective. … Continue reading →

Filed under: communication, emotional intelligence techniques, human factors, intention, interpretation, leadership · Tagged: business conflict resolution, communication, conflict, conflict resolution, difficult people, DISC, emotional intelligence skills, emotional mind, emotions, meaning, multi-tasking, perception, personality behaviors, personality styles, perspective, stress · Permalink