Remember this scene from “The Sound of Music” … It’s Maria’s [Julie Andrews] first evening dinner with the Captain and the children. Earlier that day the children placed a frog in her dress pocket. Instead of chastising them, she took … Continue reading
Inside your brain: Techniques for reducing conflict with coworkers
When cooperation with coworkers is at a low level, conflict increases, productivity decreases, tempers are shortened, deadlines are missed and safety is compromised. These high stress levels fuel conflict and disharmony, which directly affects productivity and damages your safety culture. … Continue reading
What do you see … part 1
In black you can read the word GOOD, in white the word EVIL (inside each black letter is a white letter). It’s all very physiological too, because use it visualize the concept that good can’t exist without evil (or … Continue reading
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Layoff Survivors = Victims?
There is a study out stating that those employees that survive layoffs are considered ‘victims’. They are victims because they are still employed and they have to do more work than they had to do before —- to make up … Continue reading
Gaining Rapport by Asking Questions
Questions are your most powerful tool in gaining rapport. Questions give you control of the conversation and help steer the direction of the conversation. As a presenter, questions can help you improve your presentation. As a boss, they can let … Continue reading
Surface Level or Deep Thinker?
Think of your staff … each one uses a different thought process when faced with a challenge. Some will look at the personal side and how it will affect the team, others look at the situation from a strictly-business perspective. … Continue reading
What You See Does Not Currently Exist
According to the History Channel’s program “The Universe – Light Speed” …. Laura Danly, Griffith Park Observatory Curator in LA: Because it takes time to travel, we’re able to look back in time, the further out we look in distance, … Continue reading
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