Peter Senge

Ladder of Influence leads to Misguided Beliefs

August 23, 2011 By shari2008

How many times do you play the same situation over and over again? What is your reaction when someone says “We tried that before and it didn’t work”? Using the ladder of influence, you start with the facts that you … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: behavioral styles, difficult people, emotional intelligence techniques, feedback, human factors, mental models, neo-cortex, organizational leadership, Peter Senge, Senge, stress, The Fifth Discipline · Permalink

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