Where Behavioral Leadership Meets Emotional Intelligence – Shari Frisinger

praise

Early in life teachings

Early in life we are taught to play nice and follow the Golden Rule. As we grow up and enter the business world, we find out that there are different ways to play nice. Others (or our own) behaviors can … Continue reading

The objective of education is not what you think

I recently read an article from Knowledge @ Wharton that gave an interesting perspective: It asks Why doesn’t education focus on what humans can do better than the machines and instruments they create? It goes on to say Teaching enables … Continue reading

All you need is …. remember we're in the workplace

I gave a Supervisor and Communications seminar recently to first and second level supervisors.  One of the topics the President wanted me to discuss was “How do you let your direct reports, and others that are not your direct reports, … Continue reading

Fiddler on the Roof

One topic that comes up fairly regularly when my clients want to improve employee engagement and loyalty.  One action that can easily show their appreciation is to praise their staff.  Remember: our emotions ‘arrive’ before our thoughts.  How we feel … Continue reading

Bad Managers Rank #1

It seems no matter what the economy is doing, keeping good employees is the #1 concern of executives.  The #1 reason those good employees leave is still bad managers, according to a recent article in the Atlanta Business Journal. “Unhappiness … Continue reading

Leadership Lessons Learned

At a recent Leadership workshop I facilitated, we opened the session sharing our ‘lessons learned’. Three had to do with listening and 12 had to do with effective communication. Among the responses were “check for understanding”, “avoid being judgmental”, “quick … Continue reading