My membership for a particular organization was due to expire. I thanked them for their friendly reminder email, telling them I was not sure of the exact date that my membership would be up. Their response was: Our records show that … Continue reading
Breaking Bottlenecks The year is one quarter over …how are things going? How many of your goals have you achieved? Did you identify your motivations and your obstacles? Were your motivators strong enough for you to overcome your obstacles? Did … Continue reading
We know that men and women think differently. A recent study by Northwestern University in Chicago reports: the best bosses are inspirational mentors who encourage their subordinates to develop their abilities and creatively change their organisations. This is referred to … Continue reading
Time for Points to Ponder The Habits of Mind of Professional Behavior* … This can bring up many different habits — think before speaking, don’t cuss or use inappropriate words, keep an open mind ….. and these may have a direct … Continue reading
I was re-reading an article in a prior edition of Business & Commercial Aviation, entitled Cockpit Cacophony. It states that “The noisy cockpit environment certainly doesn’t help the communication of important information. A review of 250 NASA ASRS …. business … Continue reading
At the Flight Attendants Conference 2010 , Matt Thurber wrote a compelling summary of the entire conference. He captured the high points of my session — Emotions Rule! — scroll down for an interesting read!
Emotions are the basis for our thoughts, but to change our emotions and our reactions, we must change our thoughts.
As a leader, how intuitive are you to what your followers are saying — and what they are not saying? Do you clear your mind of extraneous clutter before addressing issues? Do you dwell on what you will say and … Continue reading
Many people ‘wander’ through life not cognizant of the effect they have on others. Others simply do not care – they are who they are and they will not change their people-interaction-skills or techniques for anyone. They believe it is … Continue reading