rational mind

I did not lie to the Sister Mary ….

May 20, 2013 By admin

My membership for a particular organization was due to expire. I thanked them for their friendly reminder email, telling them I was not sure of the exact date that my membership would be up. Their response was: Our records show that … Continue reading →

Filed under: Aviation Posts, communication, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: amygdala, amygdala hijack, communication, emotional brain, emotional intelligence skills, emotional intelligence techniques, interpretation, liar, membership renewal, neocortex, organizations, perception, rational mind · Permalink

Breaking Bottlenecks

April 19, 2013 By admin

Breaking Bottlenecks The year is one quarter over …how are things going? How many of your goals have you achieved? Did you identify your motivations and your obstacles? Were your motivators strong enough for you to overcome your obstacles? Did … Continue reading →

Filed under: communication, emotional intelligence techniques, human factors, intention, interpretation · Tagged: amygdala, bottlenecks, communications, emotional brain, emotional intelligence techniques, emotions, goals, neo-cortex, rational mind, resolutions · Permalink

Does ‘Pilot Error’ Really Exist?

April 17, 2013 By admin

As we know, ‘pilot error’ is the cause of many accidents. The precursor of Pilot Error is aviation medicine …. This was a result of the aircraft manufacturers having to replace numerous crashed planes by pilot wanna-be’s. In the early … Continue reading →

Filed under: Aviation, Aviation Posts, communication, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: accidents, amygdala, amygdala hijack, Aviation Posts, behavioral styles, chain of events, communications, emotion, emotional brain, emotional intelligence skills, emotional intelligence techniques, flying, human factors, listening, neo-cortex, pilot, pilot error, rational brain, rational mind, WWII · Permalink

Transformational vs. Transactional = Women vs. Men

January 4, 2013 By admin

We know that men and women think differently. A recent study by Northwestern University in Chicago reports: the best bosses are inspirational mentors who encourage their subordinates to develop their abilities and creatively change their organisations. This is referred to … Continue reading →

Filed under: communication, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: Chicago, communication, emotional intelligence techniques, Hudson UK, intention, leadership, Northwestern University, rational brain, rational mind, training zone, transactional, transformational · Permalink

The Habits of the Mind ….

October 3, 2012 By shari2008

Time for Points to Ponder The Habits of Mind of Professional Behavior* … This can bring up many different habits — think before speaking, don’t cuss or use inappropriate words, keep an open mind ….. and these may have a direct … Continue reading →

Filed under: Aviation, Aviation Posts, communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: amygdala, amygdala hijack, behavioral styles, brain, business conflict resolution, Cleveland State University, communication, Dr. George Walker, emotional intelligence skills, emotional intelligence techniques, human factors, leadership, listening, neo-cortex, neocortex, organizational leadership, perception, rational mind · Permalink

Cockpit Acoustics

July 25, 2012 By admin

I was re-reading an article in a prior edition of Business & Commercial Aviation, entitled Cockpit Cacophony. It states that “The noisy cockpit environment certainly doesn’t help the communication of important information. A review of 250 NASA ASRS …. business … Continue reading →

Filed under: Aviation Posts, communication, emotional intelligence techniques, human factors, intention, interpretation, listening · Tagged: BC&A, Business & Commercial aviation, cockpit, communications, expectation error, fatigue, human factors, interpretation, listening, multi-tasking, neo-cortex, rational mind · Permalink

Emotions Rule!

March 31, 2012 By shari2008

At the Flight Attendants Conference 2010 , Matt Thurber wrote a compelling summary of the entire conference. He captured the high points of my session — Emotions Rule! — scroll down for an interesting read!

Filed under: Aviation, Aviation Posts, communication, emotional intelligence techniques, Events, human factors, intention, interpretation, leadership · Tagged: AIN online, amygdala, Aviation International News, emotional brain, emotional intelligence skills, emotional intelligence techniques, emotional mind, emotional turmoil, flight attendants, flight technicians, NBAA, NBAA FA/FT, neocortex, rational mind · Permalink

Basis for thoughts

February 16, 2012 By shari2008

Emotions are the basis for our thoughts, but to change our emotions and our reactions, we must change our thoughts.

Filed under: emotional intelligence techniques, emotional intelligence techniques, human factors · Tagged: amygdala, behavioral styles, business conflict resolution, emotional brain, emotional intelligence skills, emotional intelligence techniques, emotions, leadership, neocortex, rational brain, rational mind, reactions, thought process, thoughts · Permalink

Addressing Nuts and Bolts before Planes and Cars

November 28, 2011 By shari2008

As a leader, how intuitive are you to what your followers are saying — and what they are not saying? Do you clear your mind of extraneous clutter before addressing issues? Do you dwell on what you will say and … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: amygdala, amygdala hijack, behavioral styles, behaviors, brain, communications, conflict resolution, emotion, emotional brain, emotional intelligence skills, emotional intelligence techniques, emotional mind, feedback, human factors, intention, neocortex, rational brain, rational mind, stress · Permalink

Triggering the emotions of others

November 22, 2011 By shari2008

Many people ‘wander’ through life not cognizant of the effect they have on others. Others simply do not care – they are who they are and they will not change their people-interaction-skills or techniques for anyone. They believe it is … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, interpretation, leadership, Uncategorized · Tagged: amygdala, amygdala hijack, behaviors, brain, business conflict resolution, communication, conflict, conflict resolution, emotional brain, emotional intelligence skills, emotional intelligence techniques, human factors, leadership, neocortex, perception, rational brain, rational mind · Permalink