rational mind

Emotions Rule!

March 31, 2011 By shari2008

At the Flight Attendants Conference 2010 , Matt Thurber wrote a compelling summary of the entire conference. He captured the high points of my session — Emotions Rule! — scroll down for an interesting read!

Filed under: Aviation, Aviation Posts, communication, emotional intelligence techniques, Events, human factors, intention, interpretation, leadership · Tagged: AIN online, amygdala, Aviation International News, emotional brain, emotional intelligence skills, emotional intelligence techniques, emotional mind, emotional turmoil, flight attendants, flight technicians, NBAA, NBAA FA/FT, neocortex, rational mind · Permalink

Cockpit Acoustics

November 5, 2009 By admin

I was re-reading an article in a prior edition of Business & Commercial Aviation, entitled Cockpit Cacophony. It states that “The noisy cockpit environment certainly doesn’t help the communication of important information. A review of 250 NASA ASRS …. business … Continue reading →

Filed under: Aviation Posts, communication, human factors, intention, interpretation, listening · Tagged: BC&A, Business & Commercial aviation, cockpit, communications, expectation error, fatigue, human factors, interpretation, listening, multi-tasking, neo-cortex, rational mind · Permalink

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