reaction

Just how tall is that wall?

February 6, 2012 By admin

You don’t know why it happens yet it does. You see someone you dislike and your defenses rise up like a rocket. You can feel your muscles tense, your jaw tighten and words that want to erupt from your throat. … Continue reading →

Filed under: Aviation Posts, communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: amygdala, amygdala hijack, argue, business conflict resolution, chain of errors, communications, conflict, conflict resolution, defensive, emotional intelligence skills, emotional intelligence techniques, intention, interpretation, listening, reaction, stress · Permalink

A no-named family member

October 25, 2011 By shari2008

I received a letter from my health care provider that began with this salutation: “To My Most Valued Patient:” My first reaction was WHAT???!!!!! If I was so valuable, why couldn’t you at least address it to me – my … Continue reading →

Filed under: emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: communication, emotional brain, emotional intelligence techniques, emotional intelligence techniques, gratitude, neocortex, rational brain, reaction · Permalink

reaction

Just how tall is that wall?

A no-named family member

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