resolving conflict

Just your ego peeking through?

Has this ever happened to you?  Your conversation begins normally.  Next thing you know words are flying and you are in the middle of a heated argument.  How did you get here?  What went so terribly wrong? When we get … Continue reading

Structured Dialogue Part 2

Picking up from where we left off in having those difficult conversations … Chances are you don’t relish having this conversation. The other person’s defenses may be up, or they may be wary of your requesting the meeting. Don’t apologize … Continue reading