Where Behavioral Leadership Meets Emotional Intelligence – Shari Frisinger

Schedulers and Dispatchers

Quick Communique: Points to Ponder Confusion vs. Clarity

“Confusion and ambiguity kills; clarity keeps us safe.” Anonymous How many times have you given instructions only to have an outcome not at all what you thought it would be?  For instance, you are driving down the road and are … Continue reading

Getting Results with No Authority

NBAA Schedulers & Dispatchers Conference, San Antonio, TX Winning the respect of chief pilots, directors of maintenance and others in your organization is crucial to your success, and possibly the success of your flight department – but your expertise only … Continue reading

NBAA S&D PDP: The Voice of Leadership…

How Leaders Inspire, Influence & Achieve Results It’s a fact of organizational life: to lead well you must communicate well, especially in the fast-paced results-oriented atmosphere of business aviation where time can be of the essence. Identifying your triggers and … Continue reading