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	<title>Where Behavioral Leadership Meets Emotional Intelligence - Shari Frisinger &#187; Southwest Airlines</title>
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	<description>Changing behaviors at the neuron-brain level</description>
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		<title>The Kid Behind Me Kicking The Seat</title>
		<link>http://www.cornerstonestrategiesllc.com/2010/03/10/the-kid-behind-me-kicking-the-seat/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2010/03/10/the-kid-behind-me-kicking-the-seat/#comments</comments>
		<pubDate>Wed, 10 Mar 2010 16:35:47 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
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		<category><![CDATA[intention]]></category>
		<category><![CDATA[interpretation]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[emotional intelligence skills]]></category>
		<category><![CDATA[houston hobby airport]]></category>
		<category><![CDATA[orlando airport]]></category>
		<category><![CDATA[parental guidance]]></category>
		<category><![CDATA[ripple effect]]></category>
		<category><![CDATA[Southwest Airlines]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/blog/?p=900</guid>
		<description><![CDATA[When I fly, usually on Southwest Airlines, I know the seat I want &#8230; usually I am not a creature of habit, in this case I am.  Recently I flew back to Houston from Orlando and was sandwiched in between two monster children &#8230; you know the type: the ones 
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			<content:encoded><![CDATA[<p>When I fly, usually on Southwest Airlines, I know the seat I want &#8230; usually I am not a creature of habit, in this case I am.  Recently I flew back to Houston from Orlando and was sandwiched in between two monster children &#8230; you know the type: the ones </p>
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		<title>The Flight Is Terribly Overbooked</title>
		<link>http://www.cornerstonestrategiesllc.com/2008/08/28/the-flight-is-terribly-overbooked/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2008/08/28/the-flight-is-terribly-overbooked/#comments</comments>
		<pubDate>Fri, 29 Aug 2008 01:24:29 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[communication]]></category>
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		<category><![CDATA[Houston Hobby]]></category>
		<category><![CDATA[Southwest Airlines]]></category>

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		<description><![CDATA[I flew from Houston Hobby to Chicago Midway last week. As I usually do, I asked the Southwest Gate Agent how full the plane will be. I thought I heard the agent say &#8220;The plane holds 120. We are booked to 214.&#8221;  WHAT???!!! Holy cow! I know I have 
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			<content:encoded><![CDATA[<p>I flew from Houston Hobby to Chicago Midway last week. As I usually do, I asked the Southwest Gate Agent how full the plane will be. I thought I heard the agent say &#8220;The plane holds 120. We are booked to 214.&#8221;  WHAT???!!! Holy cow! I know I have </p>
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