Where Behavioral Leadership Meets Emotional Intelligence – Shari Frisinger

stress

Just how tall is that wall?

You don’t know why it happens yet it does.  You see someone you dislike and your defenses rise up like a rocket.  You can feel your muscles tense, your jaw tighten and words that want to erupt from your throat.  … Continue reading

Assumptions and interpretations

If you believe the research that your eyes sends bits and pieces of information about your environment to your brain and that this information what you believe is true based on your past emotional experiences.  Are you seeing and interpreting … Continue reading

Regression, Learning and Stress

Continuing my thread of Captainitis and the ego …. When you are stressed, how do you react?Do you fall into behaviors that you did years ago?In other words, do you regress?It may be something as simple as immediately rationalizing the situation … Continue reading

Addressing Nuts and Bolts before Planes and Cars

As a leader, how intuitive are you to what your followers are saying — and what they are not saying?   Do you clear your mind of extraneous clutter before addressing issues?   Do you dwell on what you will say and … Continue reading

Putting your head in the sand

We’ve all seen it happen …. someone is overly-emotional and expressing it in the most inappropriate manner:  laughing too loudly or jumping up and down ‘for joy’ and on the other end of the spectrum crying, shuffling with head down … Continue reading

Inside your brain: Techniques for reducing conflict with coworkers

When cooperation with coworkers is at a low level, conflict increases, productivity  decreases, tempers are shortened, deadlines are missed and safety is compromised.  These high stress levels fuel conflict and disharmony, which directly affects productivity and damages your safety culture. … Continue reading

Tossin’ and Turnin’ All Night …

The studies have finally caught up with what we all know:  business owners are losing sleep because of the economy.  Anyone that owns a business with less than 99 employees, is an executive for a company with less than 99 … Continue reading

Stressful Busywork is NOT Productive

I had a stark realization today – that when I get stressed, my ‘flight’ reaction is to immediately change direction and begin running the other way.  Even though I cannot literally do that, my mind chooses that path to take … Continue reading

Ladder of Influence leads to Misguided Beliefs

How many times do you play the same situation over and over again?  What is your reaction when someone says “We tried that before and it didn’t work”? Using the ladder of influence, you start with the facts that you … Continue reading

Oil and Water People in the Office

Are members of your staff like oil and water – not mixing well enough to become a team? As a manager, you’ve seen the stress involved, and are not immune to their feelings as well as the pressure from your … Continue reading