Thursday, June 17th, 2010
The studies have finally caught up with what we all know: business owners are losing sleep because of the economy. Anyone that owns a business with less than 99 employees, is an executive for a company with less than 99 employees, or works for a small company, has known this (more…)
Tags: Atlanta Business Journal, business conflict resolution, communications, conflict management, conflict resolution, economic stimulus, economy, emotional intelligence skills, emotional intelligence techniques, stress
Posted in communication, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening | 1 Comment »
Tuesday, February 2nd, 2010
while en route to your neo-cortex can cause you all sorts of problems! Last week I was in San Antonio Texas giving a breakout session for NBAA’s Schedulers and Dispatcher’s Conference on getting results with no authority. A key point to know is how (more…)
Tags: amygdala, amygdala hijack, communications, conflict, emotional intelligence techniques, EQ, neo-cortex, stress
Posted in communication, human factors, interpretation, leadership | No Comments »
Monday, February 1st, 2010
BC&A reports that the “Top Ten Threats Cited in EMS ASRA [NASA's Aviation Safety Reporting System] Reports: Mission Preparation/Operational Pressure 93% Excessive Workload 84% Communication Difficulties 75% . . . Distractions 28% Pilot 17% (more…)
Tags: ASRA, BC&A, communication, consequences, emotional brain, emotional intelligence techniques, emotional mind, EMS, fight or flight, intention, stress
Posted in Aviation, Aviation Posts, communication, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening | 1 Comment »
Wednesday, November 4th, 2009
Yes there really is a sickness called “Hurry Up Syndrome”! I knew this disease existed, I was surprised that it had a real scientific name! According to University of Manchester’s Dr. James Reason, this time crunch that we operate under increases the chance that we will make a mistake by (more…)
Tags: amygdala amygdala hijack, BC&A, communication, emotional brain, emotional intelligence techniques, ERAU, neo-cortex, rational brain, stress
Posted in Aviation, Aviation Posts, communication, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening | No Comments »
Monday, October 26th, 2009
Points to Ponder :
“Few minds wear out; more rust out” -Christian Nestell Bovee
How often do you exercise your brain? You may say you do it every day — after all, you think, analyze, ponder, assess, and imagine each and every day. I respectfully disagree with you …. and let me ask you when is (more…)
Tags: brain physiology, brain rules, dealing with overwhelm, dealing with stress, emotional intelligence techniques, overwhelm, stress, team building
Posted in Uncategorized, communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention | 3 Comments »
Monday, October 5th, 2009
There are many things that can cause someone’s defenses to skyrocket. Your emotional brain, specifically your amygdala, plays a huge role in how you remember your past. We know the more emotional you felt an event, the more likely you are to relive it with that same level of emotion. (more…)
Tags: amygdala, amygdala hijack, argue, business conflict resolution, chain of errors, communications, conflict, conflict resolution, defensive, emotional intelligence skills, emotional intelligence techniques, emotional intelligence techniques, intention, interpretation, listening, reaction, stress
Posted in Aviation Posts, communication, intention, interpretation, leadership, listening | No Comments »
Tuesday, September 1st, 2009
When we are under stress, we regress to the behaviors that we are most comfortable with, the ones that we can do without conscious thought. In the middle of an argument, we may find we behave the same way we did with a former spouse or friend. When the boss calls us into their office, we may experience the same negative thoughts going through our mind as you did when you were younger and the boss chewed you out?
Our brain will selectively “pull in” sensory input and piece them together to form today’s reality based on yesterday’s experiences.
Remembering that your perception is your reality, what do you think of this sentence: Our perception is not only learned, it is also selective.
If we reacted to every stimulus that we encountered, we would be constantly overwhelmed. So we learn to filter out those stimuli that we deem are unnecessary or inappropriate to our situation. How often do you ‘tune out’ TV commercials? Or fast forward through them with your DVR.
When you see something you are unfamiliar with, how often do you relate it to something you already know?
How many times have you looked for something, only to have it in plain sight?
Ever notice how, after you purchase a car, you see many of the same car or made by the same manufacturer?
Have you ever thought highly of someone, ignoring their faults, until you have had a falling out …. Then you see everything you didn’t see before?
The more aware you are of your own triggers and those things that can “color your world” , the better equipped your are to handle the situation appropriately.
It’s not what your eyes saw, it’s what your mind thinks you saw.
Tags: emotional intelligence techniques, feedback, leadership, learned perception, reality, regression, selective perception, stress
Posted in Aviation Posts, communication, human factors, intention, interpretation | No Comments »