stress

Just how tall is that wall?

February 6, 2012 By admin

You don’t know why it happens yet it does. You see someone you dislike and your defenses rise up like a rocket. You can feel your muscles tense, your jaw tighten and words that want to erupt from your throat. … Continue reading →

Filed under: Aviation Posts, communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: amygdala, amygdala hijack, argue, business conflict resolution, chain of errors, communications, conflict, conflict resolution, defensive, emotional intelligence skills, emotional intelligence techniques, intention, interpretation, listening, reaction, stress · Permalink

Assumptions and interpretations

January 31, 2012 By shari2008

If you believe the research that your eyes sends bits and pieces of information about your environment to your brain and that this information what you believe is true based on your past emotional experiences. Are you seeing and interpreting … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, interpretation, leadership, listening, Uncategorized · Tagged: amygdala hijack, business conflict resolution, communication, communications, conflict resolution, emotion, emotional brain, emotional intelligence skills, emotional intelligence techniques, interpretation, leadership, listening, meaning, negotiating, negotiations, stress · Permalink

Regression, Learning and Stress

November 29, 2011 By admin

Continuing my thread of Captainitis and the ego …. When you are stressed, how do you react?Do you fall into behaviors that you did years ago?In other words, do you regress?It may be something as simple as immediately rationalizing the situation … Continue reading →

Filed under: Aviation, Aviation Posts, communication, emotional intelligence techniques, human factors, intention, interpretation, leadership · Tagged: Aviation Posts, behaviors, captainitis, learning, Malaysian Airlines, pilots, regression, Scandanavian Airlines, stress · Permalink

Addressing Nuts and Bolts before Planes and Cars

November 28, 2011 By shari2008

As a leader, how intuitive are you to what your followers are saying — and what they are not saying? Do you clear your mind of extraneous clutter before addressing issues? Do you dwell on what you will say and … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: amygdala, amygdala hijack, behavioral styles, behaviors, brain, communications, conflict resolution, emotion, emotional brain, emotional intelligence skills, emotional intelligence techniques, emotional mind, feedback, human factors, intention, neocortex, rational brain, rational mind, stress · Permalink

Putting your head in the sand

November 21, 2011 By shari2008

We’ve all seen it happen …. someone is overly-emotional and expressing it in the most inappropriate manner: laughing too loudly or jumping up and down ‘for joy’ and on the other end of the spectrum crying, shuffling with head down … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening, Uncategorized · Tagged: amygdala, amygdala hijack, behaviors, brain, emotion, emotional brain, emotional intelligence skills, emotional intelligence techniques, neo-cortex, rational brain, rational mind, stress · Permalink

Inside your brain: Techniques for reducing conflict with coworkers

October 27, 2011 By shari2008

When cooperation with coworkers is at a low level, conflict increases, productivity decreases, tempers are shortened, deadlines are missed and safety is compromised. These high stress levels fuel conflict and disharmony, which directly affects productivity and damages your safety culture. … Continue reading →

Filed under: Aviation, Aviation Posts, communication, emotional intelligence techniques, Events, human factors, intention, interpretation, leadership, listening · Tagged: amygdala, amygdala hijack, Aviation Posts, behavioral styles, behaviors, brain, business conflict resolution, communication, conflict, conflict resolution, difficult people, emotional intelligence techniques, human factors, intention, leadership, NBAA, perspective, pilots, rational brain, stress · Permalink

Tossin’ and Turnin’ All Night …

September 26, 2011 By admin

The studies have finally caught up with what we all know: business owners are losing sleep because of the economy. Anyone that owns a business with less than 99 employees, is an executive for a company with less than 99 … Continue reading →

Filed under: communication, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: Atlanta Business Journal, business conflict resolution, communications, conflict management, conflict resolution, economic stimulus, economy, emotional intelligence skills, emotional intelligence techniques, stress · Permalink

Stressful Busywork is NOT Productive

September 14, 2011 By shari2008

I had a stark realization today – that when I get stressed, my ‘flight’ reaction is to immediately change direction and begin running the other way. Even though I cannot literally do that, my mind chooses that path to take … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership · Tagged: amygdala, dealing with stress, emotional brain, emotional intelligence skills, emotional intelligence techniques, failure, neocortex, rational brain, stress, type a personality · Permalink

Ladder of Influence leads to Misguided Beliefs

August 23, 2011 By shari2008

How many times do you play the same situation over and over again? What is your reaction when someone says “We tried that before and it didn’t work”? Using the ladder of influence, you start with the facts that you … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: behavioral styles, difficult people, emotional intelligence techniques, feedback, human factors, mental models, neo-cortex, organizational leadership, Peter Senge, Senge, stress, The Fifth Discipline · Permalink

Oil and Water People in the Office

August 21, 2011 By shari2008

Are members of your staff like oil and water – not mixing well enough to become a team? As a manager, you’ve seen the stress involved, and are not immune to their feelings as well as the pressure from your … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership · Tagged: amygdala, behaviors, communications, conflict, conflict resolution, difficult people, emotional intelligence techniques, intention, interpretation, leadership, listening, organizational leadership, perception, perspective, rational brain, stress · Permalink