I’ve been doing research on the aviation accident that happened in Tenerife in the Canary Islands, Spain in 1977. This is an absolutely fascinating study in looking at how each element contributed to the fiery crash. A chain of events … Continue reading
When is a question not a question?
The human factors in aviation accidents is fascinating. Looking at this from a communications perspective, one of the events that sticks out in my mind, probably because it happens frequently to all of us, is the air traffic controller made … Continue reading
Filed under: Aviation Posts, communication, human factors, intention, interpretation, leadership, listening Permalink
